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13 September 2013
15Hatfields
Europe/London timezone

Human factors in network outage diagnosis

13 Sept 2013, 15:25
10m
15Hatfields

15Hatfields

15 Hatfields, Chadwick Court, London, SE1 8DJ
Main Session

Speaker

Mr Paul Thornton (PRT Systems Ltd)

Description

"How to turn a fairly simple 15 minute problem into a 15 hour outage" - fixation on one possible cause to the exclusion of all others.

Primary author

Mr Paul Thornton (PRT Systems Ltd)

Presentation materials