UKNOF26

Human factors in network outage diagnosis

13 Sept 2013, 15:25

10m

15Hatfields

Main Session

Speaker

Mr Paul Thornton (PRT Systems Ltd)

Description

"How to turn a fairly simple 15 minute problem into a 15 hour outage" - fixation on one possible cause to the exclusion of all others.

Presentation materials

Slides

prt_hf_outages_uknof26.pdf

prt_hf_outages_uknof26.pptx